Q: What is “Mog Vendor”?
A: Mog Vendor is the official title of this website, simply using the Mog from Moogle names, and Vendor being a shop.

Q: What kind of site is this?
A: This is what the general public would call a “gil farming” or “gold farming” site, but we do not sell gil or gold. This is a gaming services site, to save your valuable time.

Q: I ordered, now what?
A: If you ordered a service and filled out all the fields on the checkout screen properly, all you have to do now is await our e-mail or Skype message if you’ve added us letting you know we have completed the order.

Q: What’s your refund policy?
A: Like most sites of this nature, we cannot provide refunds since the work we put into your accounts are permanent things that we cannot “take back” once we do it. We do however offer refunds if we are not able to do the job, or you cancel the job before we begin. For example, if you buy 1 million FFXIV MGP, you are buying the time we put into farming you the 1 million MGP, that cannot be refunded back, since we cannot take back the time we put into it.

Q: Where do I get Coupons from?
A: We normally post Coupons on our twitter account, sometimes we will have it in our Skype status.

Q: How safe is my account during these services?
A: While we cannot guarantee the safety of your account, we can promise we will do our best to keep your account safe, as well as recommend breaks during long farming periods, etc. We will take as many precautions as possible to make sure your account is safe.